FAQ

 

If your questions aren’t answered here, please contact us at M&N Moonrocks store or text at (+1 940-312-6182). We are happy to help!

We offer overnight delivery to the USA and Canada at $40. For a normal 3-day shipping, the charge is $30. Likewise, any other place in the world(UK, Europe, Australia etc) the charge is $30.

NO SIGNATURES are required for the package to be delivered. It will be left in the address you will provide or if there is any additional information as to a precise location that you want the package to be allowed, it will be done as ordered.

We ship with FedEx, DHL, UPS and EMS.

Before placing your order, make sure to understand our shipping terms carefully. You may cancel your order before it has been approved.

We offer full refunds without any questions if the package gets lost in the hands of the shipping company.  We do NOT offer refunds if the package was shipped to a wrong address you provided. So, always make sure to type in your contact info correctly.

We ship to physical addresses as well as PO Boxes. No SIGNATURES are required. Packaging is secure and the package is marked as 100% discreet when shipping. So, your security and ours are guaranteed. We ship worldwide to the UK, Australia, Europe, Russia etc …

No Prescriptions to order from us.

They are vacuum sealed and double bagged so the smell can’t be detected. We value your privacy and therefore on the Package it is indicated only your name and your shipping address.

For now, we accept the Western Union and Bitcoins. You can use your Credit Card to Pay Online with Western union at https://www.westernunion.com/us/en/send-money/start.html

Once you have placed your order with us and chose Western union as your preferred method of payment, we’ll send to you the information for western union by email and probably by text which you can either go to a Western Union store(Most convenient and cheaper) or you can do western union online at https://www.westernunion.com/us/en/send-money/start.html follow the steps.

Bitcoin is a cryptocurrency used online to hide your identity online.

To easily get Bitcoin, You will have to create an account at www.localbitcoins.com
There, you will look up for a seller that accepts the type of payment you will like to use (Credit Card, PayPal, Western Union, MoneyGram, Amazon Gifts Cards, Bank Transfer, Cash in Hand, etc.).
Then launch a trade with the seller to buy bitcoins worth your order.
This will be kept on an escrow mode and once you pay for the bitcoins, the seller will release the bitcoins and will have it in your bitcoin wallet.
You will send this Bitcoin to our bitcoin address found on the checkout page after you place your order. Once this is deposited into our Bitcoin wallet, notify us either by email or text and we’ll confirm and inform you. We’ll  ship your package and issue you with an electronic tracking number.

Bank transfers and/or Credit Cards are not our recommended method but if the above options are not possible, payments can be made through the Western Union online facility.